Terms & Conditions

2. Accounts, Verification and Security

Only one personal account is permitted unless we expressly approve otherwise. Accounts are for individual use and must not be used for business, commercial or unlawful purposes. You must keep your login details confidential and take reasonable steps to prevent unauthorised access. You are responsible for activity carried out through your account where that activity results from your failure to protect your credentials.

Tell us promptly if you believe your account has been accessed without permission, your login details have been disclosed or any account information is incorrect. We may temporarily restrict access while we investigate suspected unauthorised activity, fraud, security risks or a breach of these terms.

We may carry out identity, age, location, payment-method and other verification checks. You may be asked to provide documents or information that reasonably supports these checks. Information must be genuine, readable and current. Until verification is completed, some account functions may be unavailable, and withdrawals or other transactions may be delayed or declined where permitted by applicable requirements.

You must not use the website to launder money, finance unlawful activity, evade restrictions, manipulate games, exploit technical errors or assist another person to do so. You must not use automated tools, bots, scripts, scraping software or other technology intended to interfere with the normal operation or fairness of the services.

Account Closure and Suspension

You may ask for your account to be closed at any time by using the available account or support process. Account closure does not remove obligations that arose before closure. If you have concerns about gambling, you may request a longer restriction or self-exclusion, subject to the responsible gambling options available through the service.

We may suspend, restrict or close an account where we reasonably suspect a breach of these terms, unlawful conduct, fraud, multiple accounts, identity concerns, payment problems, technical abuse or activity that creates a risk to you, other players or the platform. We may also take action where required by law or an authorised authority. Any remaining balance will be handled in accordance with applicable requirements and the circumstances of the account.

4. Responsible Gambling, Privacy and Legal Information

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Never gamble with money needed for rent, bills, food or other essentials. Take regular breaks, avoid chasing losses and do not play when affected by alcohol, drugs, stress or strong emotions.

• Set personal deposit, loss, session or time limits where those tools are available.
• Use account restrictions or self-exclusion if gambling is becoming difficult to control.
• Do not ask another person to gamble through your account or try to bypass a restriction.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• If you are under the legal gambling age, do not use the website.

Information about your account and use of the services is handled in accordance with the applicable Privacy Policy. We may collect, use, store and disclose information where reasonably necessary to provide services, process transactions, verify identity and age, prevent fraud, protect security, meet legal obligations and support responsible gambling. You should review the Privacy Policy to understand how personal information is managed.

Website Content and Availability

We aim to keep the website accurate, secure and available, but uninterrupted access cannot be guaranteed. Services may be changed, suspended or unavailable because of maintenance, technical issues, communications failures, security events, third-party services or circumstances outside our reasonable control. We may correct errors, remove content or discontinue a feature without creating an entitlement to compensation, subject to applicable law.

You must not copy, reproduce, republish, distribute, modify, reverse engineer or commercially exploit website content unless permitted by law or expressly authorised. You must not introduce malicious code, overload the website, attempt unauthorised access or interfere with other users' access.

Liability, Complaints and Governing Rules

To the extent permitted by law, you use the website and services at your own risk. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to those rights, we are not responsible for loss caused by events outside our reasonable control, inaccurate information supplied by you, unauthorised access resulting from your failure to secure your account, or misuse of the services.

If you have a question, transaction concern or complaint, please use the support channel made available on the website and provide enough information for the matter to be reviewed. We may ask for account, transaction or verification details. Complaints will be considered fairly and in accordance with applicable requirements. You should not send sensitive information through an unsecured channel unless requested through an appropriate process.

These terms are intended to operate consistently with applicable Australian laws and any mandatory protections that apply to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not waive the right to enforce it later. The current version of these Terms & Conditions is the version published on the website.